Shipping & Delivery

Thank you for choosing Vole for your custom soccer gear needs. We are committed to providing you with a seamless shopping experience, including efficient shipping and delivery options. Please review the following information regarding our shipping policies:

1. Shipping Destinations:

We currently offer shipping to addresses within [list of countries or regions where shipping is available]. If you reside outside of these areas, please contact us for alternative shipping options.

2. Processing Time:

Once your order is placed, please allow [insert processing time] for us to prepare your custom soccer gear for shipment. Processing time may vary depending on the customization options selected and our current order volume.

3. Shipping Methods:

We offer the following shipping methods for domestic and international orders:

  • Standard Shipping: Estimated delivery within [insert estimated timeframe].
  • Expedited Shipping: Guaranteed delivery within [insert estimated timeframe].
  • International Shipping: Delivery times may vary depending on the destination country and customs clearance procedures.

Please note that shipping times are estimates and may be subject to delays beyond our control, such as weather conditions, customs processing, or carrier issues.

4. Shipping Costs:

Shipping costs are calculated based on the weight of your order, shipping method selected, and destination address. You can view the shipping costs for your order during the checkout process before finalizing your purchase.

5. Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your shipment and estimate the delivery date.

6. Delivery:

  • Deliveries will be made to the shipping address provided during checkout. Please ensure that the shipping address is accurate and complete to avoid delays or delivery issues.
  • If you are unavailable to receive the package at the time of delivery, the carrier may leave a delivery notification with instructions for arranging re-delivery or pickup.

7. Customs and Duties:

For international orders, please note that customs duties, taxes, and import fees may apply upon delivery. These fees are determined by the customs authorities in the destination country and are the responsibility of the recipient.

8. Order Status and Support:

If you have any questions or concerns regarding the shipping status of your order, please contact our customer support team at support@volevole.com. We are here to assist you with any inquiries and ensure a smooth delivery process.

Thank you for choosing Vole. We appreciate your business and look forward to serving you again in the future.