Privacy Policy

Thank you for choosing volevole.com, an e-commerce platform specializing in custom soccer gear. At volevole.com, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when you use our website or interact with our services.
By using Vole's website and services, you consent to the practices described in this Privacy Policy.
Information We Collect:

  1. Personal Information: When you create an account or place an order on Vole, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details.

  2. Order Information: We collect information related to your orders, including the products you purchase, order history, and transaction details.

  3. Communications: We may collect information from your communications with us, including emails, messages, and feedback you provide.

  4. Website Usage Data: We gather data on how you interact with our website, such as your IP address, browser type, device information, and pages visited. This helps us improve our website and tailor your user experience.

How We Use Your Information:

  1. Order Fulfillment: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

  2. Account Management: Your information is used to manage your account, including order history, preferences, and account security.

  3. Communication: We may use your contact information to send you updates, promotional offers, newsletters, and other relevant communications. You can opt out of these communications at any time.

  4. Improvement of Services: We analyze usage data to improve our website, products, and services, and to customize your user experience.

  5. Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.

Information Sharing and Disclosure:

  1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering services.

  2. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

Data Security:
We take reasonable measures to protect the security and integrity of your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Choices and Rights:

  1. Access and Correction: You have the right to access and correct your personal information stored in your account. You can update your account information by logging into your account settings.

  2. Opt-Out: You can opt out of receiving promotional emails and communications from us by following the instructions provided in the email or by contacting us directly.

  3. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to this Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website with the effective date indicated.
Contact Us:
If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us at support@volevole.com.
Thank you for trusting Vole with your personal information. Your privacy is important to us.